Terms of Service

1. Acceptance of terms

By accessing or using ForgeSOP (the “Service”), you agree to be bound by these Terms of Service and our Privacy Policy. If you are entering into these terms on behalf of an organization, you represent that you have the authority to bind that organization, and “you” refers to that organization.

2. The service

ForgeSOP provides a platform for managing standard operating procedures, quality, safety, risk, and compliance workflows, including document control, e-signatures, and audit trails. We may update, improve, or modify features from time to time.

3. Accounts and eligibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information and promptly update it as needed. You must be at least 18 years old to use the Service.

4. Subscriptions and billing

• Paid plans are billed in advance on a recurring monthly or annual basis, depending on the plan you select.
• Subscriptions renew automatically unless cancelled before the end of the current billing period.
• Fees are exclusive of taxes, which you are responsible for where applicable.
• Refunds, where available, are governed by our Refund Policy.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation.
• Attempt to gain unauthorized access to the Service, other accounts, or our systems.
• Reverse engineer, resell, or copy the Service except as expressly permitted.
• Upload malicious code or content that infringes the rights of others.

6. Your data

You retain ownership of the content and data you submit to the Service. You grant us a limited license to host, process, and display that content solely to provide and improve the Service. Our handling of personal data is described in our Privacy Policy.

7. Intellectual property

The Service, including its software, design, and trademarks, is owned by ForgeSOP and its licensors. These terms do not grant you any right to use our trademarks or branding without prior written consent.

8. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these terms or use the Service in a way that risks harm to us or other users. Upon termination, your right to use the Service ends, and we may delete your data in accordance with our retention practices.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. ForgeSOP is a tool to support your compliance processes and does not constitute legal or regulatory advice.

10. Limitation of liability

To the maximum extent permitted by law, ForgeSOP will not be liable for any indirect, incidental, or consequential damages, or for any loss of data or profits, arising from your use of the Service. Our total liability is limited to the amount you paid us in the twelve months preceding the claim.

11. Changes to these terms

We may update these terms from time to time. If we make material changes, we will notify you by email or through the Service. Continued use after changes take effect constitutes acceptance of the revised terms.

12. Contact

Questions about these terms? Email us at hello@forgesop.com.